Important Notice

Coronavirus (COVID-19)

As a result of the ongoing concerns regarding Coronavirus (COVID-19), we have taken the difficult decision to temporarily suspend issuing any new policies whilst we assess the impact of the virus both in the UK and abroad.

Please note that if you are an existing customer, your policy will continue to remain in force and is unchanged.

We apologise for any inconvenience this may cause and aim to resume issuing policies very soon.

Notice to all of our Existing Customers

Further to the recent announcement, we would like to assure you that your Debenham’s Wedding Insurance will be protected and valid under the terms and conditions of the policy and it will not be impacted by the financial position of Debenhams Group. Debenhams Financial Services products, including insurance policies are independent contracts held directly between policy holders and the specialist provider, in this case UK General Insurance Ltd on behalf of Great Lakes Insurance SE.

If you have a query and need to contact us, you can do so by clicking on one of the buttons below:

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Follow Debenhams

Debenhams Retail Ltd is an Introducer Appointed Representative of UK General Insurance Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 310101). This can be checked on the Financial Services Register by visiting the Financial Conduct Authority’s website at